Refund policy
Return policy:
A user may return any product during the time of delivery, or within 3 days if:
- Product does not meet user’s expectation.
- Found damaged during delivery.
- Have doubt about the product quality and quantity.
- Received in an unhealthy/ unexpected condition.
- Is not satisfied with the packaging.
- Finds product unusable.
Refund Policy
Monno tries its best to serve the users. But if under any circumstances, we fail to fulfill our commitment or to provide the service, we will notify you within 24 hours via phone/ text/ email. If the service, that Monno fails to complete, requires any refund, it will be done within maximum of 10 Days after our acknowledgement.
Refund requests will be processed under mentioned situation:
- Unable to serve with any product.
- Customer returns any product from a paid order.